Your Reliable IT Service Provider
XfameTech is an IT Service, Consultation and Solution Company.
About Us
Who We Are
XfameTech is an IT services, consulting, and business solutions company headquartered in Shanghai, China, founded in 2016.
Our Vision
To be the most reliable IT Service provider.
Our Mission
Help our clients create values by delivering qualified IT Services with modern technologies.
Our Specialties
Our Services
Always deliver qualified services with great experience, meet and exceed our clients' expectations.
XfameTech provides Managed Service including Service Desk, Onsite Support, Dispatch Support, Application, Infrastructure, Monitoring, Database Administration, etc.
XfameTech provides IT Consulting Service, including Service Architecture and Design, Transition, Delivery, Project Management, Agile Development .
XfameTech help clients on digital transformation, focusing on Enterprise Website, WeChat Mini Program, CRM, App Development, Big Data Dashboard, and Legacy Application Refactoring.
Our Solutions
ITSM (IT Service Management) includes the processes and technology used to plan, design, create, deliver and support IT Services.
ServiceAide provides modern service management solution.
XfameTech provides reselling, design, implementation and support services on ServiceAide Service Management Solution.
Our Solutions
IT dispatch solution provides on-site IT services for remote customer sites, widely used in retail industry stores and small to medium-sized offices across various industries. Through the dispatch solution,it can help reduce IT labor costs and enhance user experience by consolidating a renowned IT service desk.
X-Dispatch, provided by XfameTech, offers an ultra-fast IT dispatch solution.
X-Dispatch includes features such as order grabbing, dispatch management, on-site check-in, and report statistics. The system ensures.
Our Solutions
Monitoring
XfameTech provides solutions to monitor Infrastructure, logging, cloud and application
Zabbix monitors network, servers, virtual machine, applications, services, database, websites, clouds and more. XfameTech is the reselling partner of Zabbix services in China.
Prometheus is an open source monitoring and alerting toolkit with an ecosystem.
"ELK" is the acronym for three open source projects: Elasticsearch, Logstash, and Kibana. XfameTech monitors logs using ELK stak.
Dynatrace seamlessly brings infrastructure and cloud, application performance, and digital experience monitoring into an all-in-one, automated solution.
Customer Success
ASIA IT SERVICE DESK
